Successful Case of Walmart Customer

  • 812
  • LianDa
  • December 22, 2016
   The inquiry about a pillow from Walmart’s middleman came in Sep, 2015.
Following up, quoting, preparing and sending sample per customer’s need had taken around a week
After the customer received the sample, he required some adjustments on the product, including types, etc. Our engineer cooperated actively, and after the 3D design file was received, we worked out the Styrofoam sample and took photos for customer’s reference so as to confirm the type and size.

   Customer confirmed the type of the product and required for quotation. Our quotation was within their target range so the customer required for a mold for sampling.

   The sample was completed after 7 days, and the customer was content with the product after the sample was received, then we started to negotiated on price.


    The customer required factory audit and product audit info and provided dozens of documents, covering all info about company equipment, production management, quality control procedure, warning signs, etc. Also the product safety analysis info was required.

The customer sent people to access our company, including the strength, area and capacity.



   Factory audit, and it took around 2 months before we were informed that our company had passed the audit.
Customer increased 5 molds for each type, so we could upgrade our capacity and meet the requirements for delivery time.
We sent the pre-production sample and a mold to customer for confirmation.
The order was put, the first order’s quantity is 5000pcs.
With full efforts our company delivered the products with required quality in time.

   To become a supplier of Walmart, the company has to meet some requirements first:

1. The products should be of best quality and meet all the standards and requirements of Chinese government and local governments.

2. The product price should be the lowest in the market.
3. The company and product info should be fully handed in.
4. Sample will be required for first meeting and discussing about new products.
5. VAT invoice copy with sales records should be provided.
6. Should meet the demands for massive production. After the order is put, if the supply capacity is insufficient, Walmart should be informed immediately. Failing to meet the order requirements for three times in sequence will result in a cease  of cooperation with the supplier.

    The supplier should provide discounts as below:     
A. Annual Commission Fee: 1.5% of the product gross sales
B. Warehouse Commission Fee: 1.5-3% of the product gross sales     
C. New Mart Sponsorship: There should be free product sponsorship for the first order for the launching of each new mart.     
D. New Product Launching Fee: The first order for a new product should be done by free.
8. The supplier should not give Walmart sourcing specialists any sorts of gifts, and any such acts will be handled seriously when they are found.

   Walmart Fire Protection Criteria
1.  Fire protection evacuation diagram
a. Latest or not
b. Current position is marked on diagram or not.
c. The diagram should match the actual structure of the facility
d. Chinese markings or not
e. Fire protection evacuation diagram is clearly shown in each workshop or not
6. Fire protection evacuation diagram is clearly shown in each High Hazardous Area(Chemical warehouse, materials warehouse, substation house, etc) or not
7. Diagram is attached beside every emergency exit or not

    2. Emergency exit route

a. There is exit direction mark or not
b. There is fluorescent exit direction mark or not
c. There is blocks in fire emergency exit or not

    3. Emergency Exit
a. There is marked emergency exit or not
b. “Emergency Exit” is lighted or not
3. “Emergency Exit” is in Chinese or not

   4. Emergency Exit Door
a. Blocked or not
b. Locked or not
c. There is a platform over 1m behind the door or not

   5.  Fire protection evacuation drill plan
a. Fire protection procedures or not
b. Method of evacuation or not
c. Fire protection equipment or not
d. Commence Time or not
e. End Time or not
f. Summary or not
g. Drill date or not
h. Dorm, canteen, workshop and other buildings covered or not
i. Record covering all content above or not
   6. Fire protection orientation
a. One orientation per Six months or not
b. Fire protection orientation for one week new employees or not
c. Orientation record is complete or not

    7. Fire protection drill
a. All personnel join or not
b. Every shift joins or not
c. All personnel in one whole building join or not
d. All floors in one building join or not
e. Start time or not
f. End time or not
g. Summary or not
h. Drill date or not
i. Dorm, canteen, workshop and other buildings covered or not
j. Record covering all content above or not

   8. Fire protection responsible person
a. Responsible persons for each building (especially small building, trash house, electricity house, etc) or not
b. Two or more responsible persons for each floor or not
c. Two or more responsible persons for each shift and floor or not  
d. Obligatory Firefighter Brassard on each Fire Protection Responsible Person or not

    9. Obligatory Firefighter orientation
a. Includes how to inform personnel to evacuate, and where to evacuate or not
b. How to report to the local Fire Protection Department
c. How to assist personnel evacuate
d. How to confirm all personnel have evacuated and Obligatory Firefighters should leave after

    10. Fire Alarm System
a. Fire alarm system in facility or not
b. Fire alarm system in non-audited building or not
c. Fire Alarm Button operative or not
d. Fire Alarm Key missing or not
e. Fire Alarm test operative or not
f. High volume area has flashing alarm or not
g. Whole building system connected or not
h. Auxiliary Power or not
i. Monthly system check or not
    11. Second Emergency Exit
a. There is second emergency when floor area over 70 m2 or personnel over 10 or not
b. Same direction with the first exit or not
c. Second exit leads to Emergency Rally Point or not
d. Over 5m distance to the first exit or not
    12. Emergency Evacuation Door
a. There is automatic shut-off and open to outside function for the stair adjacent emergency evacuation door or not
b. Standard B or higher standard fire resistant materials are used on fire emergency evacuation door or not
c. Opening the emergency evacuation door by one movement is available or not
d. Back lock on door or not
e. It is simple enough to use the door or not
    13. Building of multiple floors
a. Sealed stairways or not
b. Two or more emergency evacuation door or not
    14. Emergency Rally Point
a. There is Emergency Rally Point or not
b. There is Emergency Rally Point marked on every Emergency Evacuation Diagram or not
c. Guarantee on every evacuation route in each production area leading to Emergency Rally Point or not  
d. Blockings around Emergency Rally Point or not
e. Emergency Rally Point away from Hazardous Area(where there is any combustible, electricity, chemicals or gas tank)  or not
f. Items piling up on Emergency Rally Point or not
    15. Fire Extinguishers
a. Every floor is equipped with sufficient fire extinguishers or not
b. Every production workshop is equipped with fire extinguishers or not
c. Inflammable area (trash house, electricity house, chemical warehouse, etc) is equipped with fire extinguishers or not
d. Standing straight on floor or not
e. Height is between 0.08m and 1.5m or not
f. Other objects blocking the fire extinguishers or not
g. Overly high pressure or not (yellow area)
h. Overly low pressure or not(red area)
i. Monthly check record or not
j. Third party check record or not
    16. Spray system and Fire Hydrant
a. Spray system and fire hydrant are needed in facility
b. Spray system and fire hydrants are sufficient or not
c. Auto Mode is set on Spray System control board or not
d. There is water storage pool, tank or not
e. There is sufficient water in water pool, tank or not
f. Water level line in water pool, tank or not
g. Monthly check record or not

h. Third party check record or not


    17. Inflammables
a. Inflammables on stairways or not
b. Inflammables on rooftop or not
c. Inflammables on Fire Emergency Rally Point or not
d. Inflammables in fire existing areas like electricity house or kitchen
    18. Chemicals
a. Outdoor storage or not
b. Second time used containments or not
c. Inflammable marks on inflammable chemicals or not
d. On stairways, floor or not

    19. Chemicals using orientation record

    20. Electric wires
a. In tube and groove or not
b. Broken and exposed or not
c. Tangled wires and plugs or not  

d. Monthly check or not.

    21. No Smoking Marks

    22. Fire Protection Committee
a. Organization structure diagram of committee
b. Complete committee members (different shifts, workshops, floors, electricians, securities or not)
c. Committee meetings record or not